S1 Pit Crew

Surgical Turnover Optimization

© 2026 S1 Pit Crew

Privacy Policy

We respect your privacy and are committed to protecting it.

This Privacy Policy explains how we collect, use, and protect your information when you use our app.

Last updated May 29, 2026

Information We Collect

We may collect:

  • Basic account information (such as name, email address, or username)
  • Mobile phone number, which you provide so we can send SMS one-time passcodes (OTP) to verify your identity and deliver account-related alerts. We share this number with our SMS service provider, Twilio, solely for the purpose of message delivery.
  • Information you provide when using the app
  • Limited technical data (such as device type or app usage) to help improve performance

We do not collect sensitive personal information unless explicitly stated.

How We Use Your Information

We use your information to:

  • Provide and operate the app
  • Verify your identity and secure your account by sending SMS one-time passcodes (OTP) to the mobile number you provide
  • Send transactional account alerts (such as security or sign-in notifications) via SMS
  • Improve features and user experience
  • Communicate important updates or support messages
  • Maintain security and prevent misuse

Sharing Your Information

We do not sell your personal information.

We may share information only:

  • With trusted service providers who help operate the app (e.g., hosting, analytics)
  • With Twilio, our SMS communications provider, to deliver one-time passcodes and account alerts to your mobile device. Twilio processes your phone number on our behalf solely for message delivery and is contractually prohibited from using it for any other purpose. See Twilio's Privacy Notice for details on their handling of data.
  • If required by law or to protect our legal rights

No mobile information (including phone numbers and SMS opt-in or consent data) will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support our services (such as Twilio for SMS delivery) is permitted as described above. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Terms & Communications

By providing your mobile phone number during sign-up or verification, you consent to receive transactional SMS messages from us, including one-time passcodes (OTP) used to verify your identity and account-related alerts. We do not send marketing or promotional SMS.

Message frequency: varies based on your activity. You should typically only receive messages when you sign in, verify your account, or trigger a security-related action.

Opting out: reply STOP to any SMS message to stop receiving texts from us. Please note that opting out of SMS will disable SMS-based verification and may prevent you from accessing certain account features that rely on phone verification.

Support: reply HELP to any SMS message for assistance, or email us at ramin@s1pitcrew.com.

Message and data rates: standard message and data rates may apply to any SMS messages sent or received, as determined by your mobile carrier and plan. Carriers are not liable for delayed or undelivered messages.

For the full SMS terms, including binding consent language, please see Section 22 of our Terms of Service.

Data Security

We take reasonable steps to protect your information using industry-standard security measures. However, no method of transmission or storage is 100% secure.

Your Choices

You may:

  • Request access to or deletion of your personal information
  • Stop using the app at any time

Children's Privacy

Our app is not intended for children under 13, and we do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted within the app or on our website.

Contact Us

If you have questions about this Privacy Policy, contact us at:

ramin@s1pitcrew.com